FAQs

Environment and Safety

When fish pond water quality deteriorates, how can BBA's products can effectively help purify the water and enhance the health of the aquaculture environment?

Here are the steps and recommendations for using BBA's products to purify fish pond water:

1. Preliminary water quality Assessment: Before starting to use our products, it is recommended to conduct a preliminary assessment of the fish pond's water quality, including measuring water temperature, PH levels, dissolved oxygen, ammonia nitrogen, nitrites, and other key water quality parameters. This helps determine the extent and cause of water quality deterioration, allowing for more targeted product use.

2. Select the appropriate product: BBA Biosolution offers a variety of products for different water quality issues, containing beneficial microorganisms such as lactic acid bacteria, Bacillus subtilis, and Bacillus licheniformis. These microorganisms can help decompose organic matter, reduce the concentration of harmful substances, and improve water quality.

3. Apply according to recommended dosage: Disperse the product evenly across the pond according to the dosage and application method recommended in the product manual. For ponds with severely deteriorated water quality, it may be necessary to increase the dosage or frequency of application appropriately.

 4. Regular monitoring and adjustment: after applying the product, regularly monitor changes in water quality, focusing on changes in dissolved oxygen, ammonia nitrogen, and nitrites. Adjust the usage amount and frequency of application based on the improvement in water quality.

5. Combine with physical methods: While using our products, physical methods such as aeration and water exchange can be combined to accelerate the process of water quality improvement. Increasing dissolved oxygen can promote the activity of beneficial microorganisms, while water exchange can directly reduce the concentration of harmful substances.

6. Continuous management: water purification is an ongoing process. Even if water quality has significantly improved, it is recommended to continue using our products to maintain water quality stability and the health of the fish pond environment.

By following these steps, using our products can not only effectively purify fish pond water but also provide a healthier growth environment for aquatic animals, improving aquaculture efficiency and economic benefits.

How to treat organic wastewater from farms with BBA's products?

Treating organic wastewater from farms is a crucial environmental management task aimed at reducing pollution, protecting water resources, and achieving waste resource recovery. BBA's products can effectively treat organic wastewater from farms, and here are the recommended operational methods:

1.Initial assessment of wastewater characteristics: start by conducting a preliminary assessment of the organic wastewater generated by the farm, including its source, composition, flow, and pollution load. This helps determine the scale of treatment and the required product quantity.

2. Pre-treatment: Pre-treat wastewater containing larger particles by using screens or sedimentation tanks to remove solid waste and suspended matter, reducing the burden on subsequent treatment processes.

3. Select the appropriate product: choose the right product from our company based on the wastewater characteristics. Our bioproducts contain various beneficial microorganisms, such as lactic acid bacteria, Bacillus subtilis, and Bacillus licheniformis, which can effectively decompose organic matter in wastewater and degrade pollutants.

4. Apply the product: apply the product evenly to the wastewater according to the instructions and the scale of wastewater treatment. For large-scale wastewater treatment systems, consider using spraying or injection methods for application.

5. Establish a biological treatment system: For continuously generated organic wastewater, it's recommended to establish a biological treatment system, such as an activated sludge system, biofilter, or anaerobic digester. Regularly add our products to these systems to maintain efficient biological treatment capabilities.

6. Monitoring and adjustment: regularly monitor water quality parameters, such as Chemical Oxygen Demand (COD), Biochemical Oxygen Demand (BOD), ammonia nitrogen, and total phosphorus, to assess treatment effectiveness. Adjust the product application rate and treatment strategy based on monitoring results.

7. Post-treatment and Resource Recovery: If the treated water meets discharge standards, it can be directly discharged or used for irrigation in farmlands. Further treatment may be required if it does not meet standards. Additionally, the sludge produced during the treatment process can be utilised as fertiliser.

By following these methods, using our products to treat organic wastewater from farms can not only effectively reduce environmental pollution but also promote waste resource recovery, achieving sustainable farm development.

Do BBA's products effectively manage agricultural residues?

BBA's products, especially those rich in beneficial microorganisms, are effective in managing pesticide residues. Microorganisms in BBA's products, such as lactic acid bacteria, Bacillus Spp, can help reduce pesticide residues in soil and water through the following mechanisms:

1. Promoting decomposition: certain microorganisms can directly decompose organic compounds in pesticides, transforming them into less harmful or even harmless substances. This process relies on the enzyme systems produced by microorganisms, with different species having varying decomposition capabilities for different types of pesticides.

2. Adsorption and fixation: some microorganisms can fix pesticide residues in the soil through the adsorption capabilities of their cell walls, reducing their bioavailability and thus their potential harm to the environment and living organisms.

3. Improving soil health: by increasing the diversity and quantity of beneficial microorganisms in the soil, BBA's products can improve overall soil health and ecological balance. A healthy soil environment is more conducive to natural decomposition processes, helping to reduce the impact of pesticide residues.

4. Enhancing plant growth: Beneficial microorganisms can also indirectly help plants resist the negative effects of pesticide residues by enhancing plant growth vitality and detoxification capabilities.

While BBA's products can help manage pesticide residues to some extent, comprehensive management of high-concentration pesticide pollution may require combining physical and chemical methods. Moreover, prevention is key; adopting environmentally friendly agricultural practices and reducing pesticide use can minimize pesticide residue issues from the source.

What safety measures should be considered when using BBA's products for water purification?

While BBA's products, primarily based on natural and safe beneficial microorganisms, are used for water purification, the following safety measures should be observed to ensure the safety and effectiveness of the operation:

1. Read product instructions: Before use, carefully read the product manual to understand the components, recommended dosage, application method, and any special safety advice.

2. Accurate dosage: calculate the required amount of product based on the volume of water and the degree of pollution. Both excessive and insufficient dosages could affect the purification results or lead to unnecessary resource waste.

3. Personal protection: Although our products are designed with safety in mind, it is advisable to wear appropriate personal protective equipment, such as gloves and protective glasses, especially when handling large quantities of the product, to avoid skin and eye contact.

4. Storage conditions: ensure the product is stored out of reach of children and pets, away from direct sunlight and extreme temperatures, to maintain its activity and effectiveness.

By following these safety measures, the process of using BBA's products for water purification can be both safe and effective. If there are any questions or further guidance is needed, it is recommended to contact our technical support team.

Are BBA's products environmentally friendly? Are there any side effects?

BBA's product design philosophy is grounded in environmental friendliness and sustainability, aiming to improve and restore ecological environments by utilizing beneficial microorganisms found in nature. BBA's products mainly contain natural microorganisms like lactic acid bacteria, Bacillus subtilis, and Bacillus licheniformis, which play significant roles in promoting material cycles, enhancing the health of plants and animals, etc.

Environmental Friendliness 

1. Natural ingredients: BBA's products are composed of natural microorganisms and other non-harmful components, posing no pollution to soil, water, or air.

2. Ecological balance: By increasing the number of beneficial microorganisms, BBA's products help restore and maintain the balance of ecosystems without disrupting the existing ecological equilibrium.

3. Biodegradability: the microorganisms and other components in BBA's products can be fully degraded in the natural environment, leaving no long-term environmental burden.

Potential side effects

1. Proper use: using BBA's products according to the recommended dosages and methods typically does not produce side effects. Overuse or improper use might lead to a temporary imbalance in the microbial community in the environment, but this is reversible and naturally restores over time.

2. Sensitivity in specific environments: Although our products are safe for most environments, it's advisable to conduct small-scale tests before widespread application in specific ecosystems to ensure no adverse effects on the local environment.

3. Safety for humans and animals: BBA's products are designed considering the safety of humans and animals, using natural and safe ingredients. However, basic safety measures, such as avoiding direct ingestion and contact with eyes, are advised.

Overall, BBA's products aim to offer an environmentally friendly and effective solution to support sustainable development goals. Following the correct usage guidelines can minimize any potential side effects, ensuring the safety and efficacy of the products.

Can BBA's products be used together with chemical fertilisers or pesticides?

BBA's products are designed to coexist harmoniously with natural ecosystems, primarily relying on beneficial microorganisms to promote plant growth and improve soil health. In theory, BBA's products can be used alongside chemical fertilizers or pesticides, but there are several important considerations:

1. Compatibility: while many beneficial microorganisms can survive in environments with chemical fertilizers, certain chemical pesticides may be harmful to microorganisms, especially those with broad-spectrum antimicrobial effects. Therefore, when using chemical fertilizers or pesticides simultaneously, it's recommended to check product instructions or consult professionals to ensure the selected chemicals will not harm the beneficial microorganisms.

2. Application timing: to maximize the effectiveness of our products, it may be necessary to adjust the timing of chemical fertiliser or pesticide application. For example, waiting a period after applying chemicals before using our products can reduce direct chemical impacts.

3. Reducing chemical use: BBA's products aim to increase crop yields and resistance through natural methods, reducing reliance on chemical fertilisers and pesticides. While using our products, consider gradually reducing the amount of chemicals used, exploring more sustainable agricultural practices.

4. Integrated management strategy: The best practice is to incorporate our products as part of an Integrated Pest Management (IPM) strategy, combining physical, biological, and chemical methods to manage crop health in the most effective and environmentally friendly way.

In summary, while BBA's products can be used with chemical fertilisers and pesticides, a cautious approach is recommended, prioritising product compatibility and environmental impact, while exploring possibilities to reduce chemical use for more sustainable agricultural production methods.

Product Management and Support

How should BBA's products be stored?

Proper storage of BBA's products is key to ensuring their efficacy and safety. Here are some basic storage methods and recommendations:

1. Avoid direct sunlight: Store the products in a cool, dry place away from direct sunlight. UV rays and high temperatures can degrade the activity of beneficial microorganisms in the products.

2. Maintain appropriate temperature: The optimal storage temperature is usually indicated in the product manual. Generally, room temperature or slightly cooler (about 4-25°C) is ideal. Avoid extreme temperature fluctuations, as both overheating and overcooling can affect the quality and effectiveness of the products.

3. Seal tightly: Ensure the product packaging is sealed to prevent moisture ingress. Increased humidity can promote early activation of microorganisms, shortening the product's shelf life.

4. Keep away from Chemicals: Store the products away from chemicals and pollutants. Volatile substances from chemicals can affect the survival of microorganisms, potentially leading to product spoilage.

5. Out of reach of children and pets: For safety reasons, ensure the products are placed where children and pets cannot reach them, even though BBA's products are designed to be safe.

6. Avoid contamination: use clean tools when handling the product to avoid introducing contaminants. Once opened, use the product as soon as possible and reseal the packaging according to the instructions.

7. Check expiry Date: check the product's expiry date before use. Products past their expiry may lose efficacy due to decreased microbial activity.

Following these storage methods and recommendations can help ensure the best performance and longest shelf life of our products, allowing them to deliver the best results when used. If there are any questions about product storage, it is advised to consult the product manual or contact our customer service department for more information.

Do BBA's products require special application equipment?

Using BBA's products generally does not require special application equipment. BBA's products are designed to be user-friendly and easily applicable in various environments and situations. However, depending on the specific product type and application scenario, here are some common application methods and recommended equipment:

Liquid Products

Spraying: For liquid products, manual sprayers or backpack sprayers can be used for spraying. This is suitable for smaller areas, such as home gardens, small farms, or specific areas for water purification.

Injection: In larger fields or bodies of water, products can be directly injected through irrigation systems without special equipment, just ensuring the product mixes evenly with water.

Powder Products

Wear gloves and goggles when opening or preparing the product. Apply evenly around and throughout the water.

What is the shelf life of your BBA's products?

Firstly, we do not recommend long-term storage of microbial products. Microorganisms are living entities, and over time, some may die off, leading to decreased product concentration, reduced bacterial activity, and diminished effectiveness. Regular purchasing and timely use, with a half-month cycle being optimal, is advised.

Shelf life: our microbial formulations typically have a shelf life of 12 months (liquid product) under correct storage conditions (avoiding direct sunlight and extreme temperatures).

Check packaging: when purchasing the product, check the production date and expiry date on the packaging to ensure the product is used within its shelf life.

Storage conditions: follow the storage recommendations in the product manual, usually requiring storage in a dry, cool place away from high temperatures and direct sunlight.

Seal tightly: once opened, ensure the packaging's seal to prevent moisture and contaminants from entering, which could affect the storage life of the product.

Timely use: although our products remain stable during storage, it is advised to use them within the expiry date for the best results.

If storage conditions are favorable, some products may perform beyond the stated shelf life. However, to ensure application effectiveness, following the expiry date indications on the packaging is the safest practice. If there are doubts about the product's efficacy, it is recommended to conduct a small-scale test before use or contact our customer service for more information and guidance.

I noticed that your website offers both liquid and powder bacteria. What is the reasoning behind having these two variants? Do they serve different purposes?

Yes, the liquid and powder variants
are designed to address different scenarios:

  1. Liquid Product (aerobic bacteria):
  • Suitable for water bodies with minimal sludge, no odor, and aeration systems.
  • Highly effective for treating suspended organic matter in the water.
  • Feature: fast to see the result (based on the feedback we collected; the user is able to see the improved water in 24-72 hours; for a highly polluted waterbody, the maximum time to see results is one week.)

2. Powder Product:

  • Ideal for water bodies lacking aeration systems or with significant sludge build-up.
  • Contains anaerobic bacteria that efficiently degrade sludge at the bottom.
  • The powder integrates with zeolite, leveraging its porous structure to trap pollutants and provide nutrition for bacterial reproduction, ensuring long-lasting water purification.
  • Powder bacteria are easy to transport and store, with a shelf life of at least 3 years. Ideal for export markets later.

Best Practice: Using both liquid and powder products together can yield optimal results, but this depends on the user’s budget and specific requirements.

What are the ideal water quality parameters for the bacteria, and what conditions inhibit their function?

Ideal Conditions:

  1. Temperature: 15°C to 40°C (Optimal range：25°C to 37°C).
  2. pH: 6.5 to 8.5.
  3. Dissolved Oxygen (DO): 2 mg/L to 8 mg/L.
  4. Salinity: 0‰ to 35‰ (strain-dependent, we do have saltwater bacteria strains).

Conditions That Inhibit Effectiveness:

  1. Extreme pH: Below 5.5 or above 9.0 can kill or inhibit bacteria.
  2. Lack of Oxygen: Aerobic bacteria require sufficient DO (>1 mg/L) to function; anaerobic bacteria are recommended in low-oxygen environments.
  3. High Levels of Heavy Metals: Copper, lead, or mercury can be toxic to bacteria. If copper-based algaecides were used, wait at least 7 days before introducing probiotics.
  4. High COD/BOD: Excessive organic matter can disrupt bacterial balance; please contact us for specific strains suitable for such conditions.
  5. Chemical Residues (e.g.,chlorine, formaldehyde):
  • Chlorine: Levels should be below 0.05 mg/L.
  • Formaldehyde: Levels should be below 0.01 mg/L.

Testing water quality prior to application ensures optimal bacterial performance.

I want to always use the highest quality products from BBA Biosolution. What do you recommend?

Considering BBA's products are produced locally in Australia, using local raw materials, and distributed through domestic logistics, usually within 1-2 days, we recommend customers accurately calculate their required quantities and order in advance. This ensures you receive the products in their best condition, maximizing the efficacy of BBA's products.


To ensure the highest quality experience during use, please follow these recommendations:


Plan Ahead: Calculate the required product quantity based on your specific needs, considering the area and stage of crop cultivation or breeding.


Order in Time: Based on the calculated quantity, order in advance, considering the delivery time of domestic logistics in Australia (about 2-7 days, depending on the location), to ensure you have the products when needed.


Storage conditions: Although BBA's logistics system ensures quick delivery, store the products under suitable conditions as recommended in the product manual upon receipt, to maintain their highest quality and effectiveness.


Avoid excessive stock: Given our products use the best state of raw materials and are produced locally, it's advised to avoid excessive stock to prevent exceeding the product's optimal use period.

By following these simple steps, you can ensure that when using BBA's products, you are always using products in their best state and achieving the best effects, further enhancing your agricultural or breeding efficiency. If you have any questions about calculating product quantities or how to order, feel free to contact our customer service team.

How can you tell if photosynthetic bacteria products are of high quality based on their appearance?

1. Uniform appearance without layering: High-quality photosynthetic bacteria products should appear uniform without distinct layers. In contrast, many products on the market show separation, with a lighter top layer and a denser bottom layer, sometimes accompanied by a dark sediment at the very bottom. Superior photosynthetic bacteria products are uniformly mixed, showcasing an even color throughout, without the need for artificial thickeners or suspending agents. This natural uniformity is a sign of quality cultivation, although minor differences may occur due to water quality.


2. Deep, vibrant colour without impurities: The best strains and products not only have a deep colour but are also vibrant without any impurities. Colours like bright red, blood red, or deep purple are pleasing to the eye, free from any undesirable or dull shades.


3. Long shelf life: high-quality photosynthetic bacteria can be stored for over three months in summer and six months in winter without significant changes in appearance. They maintain over 80% of their vitality within this period.


By ensuring these qualities, you can identify and choose high-quality photosynthetic bacteria products for your needs. These criteria are designed to be SEO-friendly and easy to understand, helping our website visitors, including farmers with a high school education, make informed decisions.

How do you ensure BBA's products are the best on the market?

BBA's commitment to excellence begins with rigorous scientific research to discover potent bacterial strains. We then conduct detailed laboratory testing and genetic profiling to select only the most effective strains.

Through field trials and a continuous feedback loop, we optimize our products to meet real-world needs. This process, combined with our adaptation to emerging agricultural and environmental challenges, ensures our products remain top-notch.

Our clients have provided us with a variety of probiotic products available on the market, requesting us to conduct comparative testing. This stems from their dissatisfaction with the effectiveness of other probiotic solutions.

We are proud to announce that even after being diluted 20 times, the concentration of BBA‘s probiotics remains higher than that most of beneficial bacteria products available on the market!

Is it normal for bacteria product to have an odour?

Absolutely, it's quite common for bacteria product to emit odours. As bacteria grow and undergo metabolic activities, they produce a range of metabolic byproducts. This includes substances such as hydrogen sulfide, known for its rotten egg smell, and volatile fatty acids, which can give off sour or various organic odours. These smells are simply a result of the its natural processes and are typically expected.

Questions from Distributor

What documentation is provided for trial terms and conditions?

Each 20-liter drum comes with all necessary documentation, including product labels and usage instructions, to ensure you have a comprehensive understanding of our products and their applications. Should you require additional technical support, we are always ready to assist, ensuring you gain an in-depth understanding of our products.

How is your current supply capacity, and is there a possibility to increase production in the short term?

We currently offer a mix of three different bacterial strains to meet diverse application needs. We can supply up to 1,000 litres of photosynthetic bacteria (PSB) per week, while Bacillus subtilis and licheniformis (BSUB) and lactic acid bacteria (LAB) can each supply 3,000-4,000 litres per day. We are open to discussing the possibility of adjusting production capacity based on demand.

Can you guarantee the consistency of ingredient content and bacterial count per liter? What is the shelf life of the products?

We commit to clearly labelling ingredient content on each package and verifying bacterial counts through professional microscopic imaging techniques, ensuring consistency in product quality across batches.

For optimal use, we recommend using the products within 1-2 weeks of receipt and ordering based on actual usage needs to maintain freshness. Please note, all live bacteria have their natural life cycles.

Is the bacterial culture process standardised and subject to strict quality control?

Yes, our production process is fully standardised, ensuring each batch of products meets the highest quality standards.

Every lot of our products undergoes strict quality control checks, including documentation through electron microscope imaging.

This advanced technique allows us to capture detailed photographs of the microorganisms, which are archived for reference. This step ensures that we can consistently verify the quality and purity of our bacterial cultures, providing an additional layer of assurance to our quality commitment. By implementing such rigorous standards, we guarantee that our partners and users receive only the best, most effective products.

What is BBA Biosolution pricing strategy, wholesale prices, and discount policy? 

We adopt flexible market strategies to boost sales. Wholesale prices are set according to the quantity of each order, ensuring our partners enjoy the most favourable prices.

Discounts are available depending on the purchase volume. For customers with
larger orders, we’re happy to discuss tailored pricing to suit your needs.

We also provide reasonable samples to support your order, helping you promote the products effectively. Your success is our priority, and we’re committed to supporting you in achieving it.

How much does a trial, including product and shipping costs?

Currently, we offer completely free product trials for samples valued under $100, excluding shipping costs.

For larger quantities of beneficial bacteria needed for trials, we provide discounted sample pricing to help reduce your initial investment and minimise your risk.

We warmly encourage our prospect customers to participate in data collection during the trial. While it’s entirely voluntary, a brief product review and recommendation would greatly support our ongoing marketing efforts and help others benefit from your insights.

Feel free to reach out to discuss your specific trial needs - we’re here to support you!

We would like a direct comparison with our competitors’ beneficial bacteria products, can you help us do that?

At BBA, we hold great respect for all manufacturers dedicated to developing natural products that contribute to environmental protection.

We do not actively compare our products with existing beneficial bacteria products, nor have we ever purchased or obtained competitors' samples for evaluation. Any samples we have analysed were provided by customers who were dissatisfied with the effectiveness of other probiotic products.

However, if you provide a sample, we’re happy to investigate it free of charge to demonstrate our commitment to a future long-term partnership.

We would prefer to sell these products under our brand and repackage them in our standard packaging. Is this acceptable?

We appreciate your interest; however, OEM branding is not something we currently offer. To maintain the integrity, consistency, and quality of our products, as well as to support the growth of our own brand, we have chosen not to allow repackaging or private labelling at this time.

We hope you understand and look forward to exploring other ways to collaborate.

If I find BBA's products effective and recommend them to other users, are there any incentives or discounts available?

Absolutely! We're thrilled to hear you've had a positive experience with our products and are considering recommending them to others. We value our distributors highly and believe in rewarding efforts that help expand our community of satisfied users. Here's how we support and incentivise such recommendations:


1. Marketing support: to aid in your referral efforts, we provide a range of marketing materials and product samples. We're also open to co-sponsoring marketing initiatives to help attract new customers through your network.
2. Exclusive offers for new customers: To make your referrals even more exciting, we can provide trial offers for new customers you bring to us, making it an attractive proposition for them to try our products.


We're dedicated to supporting our distributors and ensuring our partnership is fruitful.

Should you have any ideas or need further assistance with your referral efforts, don't hesitate to get in touch. Together, we can achieve great success.